Coaching can benefit people at all points of their career and Milton Keynes University Hospital is committed to supporting coaching in the Trust.Coaching is about 'developing a person's skills and knowledge so that their job performance improves, leading to the achievement of organisational, personal and team objectives. It targets high performance and improvement at work, and focuses on specific skills and goals.
Why would I want Coaching?
Here are just some of the reasons why you might request Coaching:
- I don’t think I’m being the best that I can be and I want to think about how to improve.
- There are areas in which I need more confidence.
- My work/life balance doesn’t feel in control.
- I need to make a big decision and I want help to identify the right choice for me.
- I have a number of options and I want to know I have identified all of them and chosen the right path.
- I want to improve my Leadership skills.
- I can’t keep all the plates spinning.
- I’m not sure that what I’m doing meets my values or aspirations.
- I want to achieve my goals.
- My manager has suggested to me that it will be of benefit.
- I want to improve my job satisfaction and happiness.
- There are a lot of changes at work and I need help dealing with these.
- I feel like I’m working hard but not being very productive.
Choosing your Coach
Our Coaches come from a range of professions across the Trust, some are clinical, some work in professional essential services. Many people find that working with a Coach from a different background provides them with different insights, while some people prefer a coach who has faced the same challenges.
Coaching is not a replacement for clinical supervision, Coaching focuses on your personal, professional and career development. You will be able to choose your Coach from the Coaching Biographies below.
You will be asked to choose three that you would like to work with – this better enables us to find someone who is available to take you.
You will have an initial meeting with your Coach, in which you will both be able to assess whether the match is right. If not then we will help you find someone more suitable.
You and your Coach will both sign a Coaching Contract which explains what you and your Coach are committing to. It also explains the Confidentiality involved in Coaching.
The content of your Coaching Sessions will be completely confidential between you and your Coach and your Coaching Sessions will be held in a private place. If you want to keep your Coaching Objectives confidential between you and your Coach then the Trust will fully support this.
Applying for Coaching
Coaching is open to all Trust staff, although you may have to wait for a Coach to become available as all of our Coaches are working within the Trust in other roles.
You must have the consent of your manager to take time away from work to attend Coaching Sessions, typically this will be between 4 and 6 one hour sessions spread over a few weeks at times to suit both you, and your coach.
You will be responsible for making any changes and carrying out any actions that you have agreed to do with your Coach. Coaching is not successful unless you make considerable effort.
To apply for coaching please contact Shirley Moon in Learning & Development (ext. 86121) or open the link below for our leaflet.
Shirley is a level 5 and level 7 Institute of Leadership & Management (ILM) qualified coach, a facilitator, trainer in leadership and emotional intelligence, an experienced practitioner/trainer of DiSC behaviour profiles and originator of Trust’s Management Awareness Programme (MAP) training course.
Prior to working in the Trust Shirley had a varied career in a range of industries and roles around the UK, including training. Shirley joined the Trust in June 2007, and is dedicated to enabling individuals and teams achieve their goals and realise their potential.
Shirley helped to initiate the Coaching Collaborative group to provide peer support and supervision to those who are acting as coaches. Shirley is the main contact for coaching in the Trust.
Shirley’s personal values are: Honour, Creativity and Excellence.
Afusat is a facilitator, trainer, a NEO-PI and DISC/PPA administrator and analyst. Afusat is dedicated to enabling individuals and teams achieve their goals and realize their potential. Afusat hopes to help you learn how to achieve more.
Afusat has worked in the NHS for over 22 years, and joined the Trust in 2012. She had her initial exposure to coach training in 2011 and is now working towards achieving a level 5 ILM coaching qualification.
Afusat believes that coaching will help individuals to increase awareness of those factors that determine performance, and also increase a sense of self responsibility and ownership of performance.
Afusat’s personal values are: Drive & Integrity.
Angela has over 30 years’ experience in the NHS and understands and appreciates the pressures, demands and challenges. She has extensive experience in mentoring and counselling and these skills have helped her to support and develop students and peers to enable them to be as good as they can be. Angela feels the next logical step for her would be coaching as this is more about working in partnership with individuals. She is keen to help guide and facilitate the changes people would like to make in their working life.
Angela’s mentorship and counselling experience helped her lay down the foundations for creating an atmosphere of trust and non-judgemental support for individuals. She has been able to help her peers identify what is holding them back and finding the answers that work best for them. She is used to working in 1:1 settings and feels that the key to a good coach is the ability to listen.
Angela feels that the coaching experience should be an enjoyable and fulfilling experience that raises self-awareness, focusing on identifying goals, needs and strengths. As well as exploring ways to enhance areas for development and promote emotional health and well- being. She is a member of the coaching collaborative team and is currently studying for the level 5 ILM coaching qualification.
Angie is one of the new Coaching team enabled by the hospital to support individuals and teams to achieve their goals and fulfil their potential.
After working for the Coca Cola Export Corporation, she joined the hospital in its infancy and has created opportunities out of emerging roles to further her hugely varied professional and personal development.
She provides visible leadership in support of staff, patients and the public.
Angie’s personal values are: Honesty, Integrity and Resilience.
Hannah has been working at MKUH for the past two years. She is passionate about helping others and seeing them develop, whether that be personal development, education and training or career progression.
She is currently studying the ILM Level 5 in Coaching.
Hannah’s values are : Integrity, Independence , Expertise and Excellence.
Eleanor has had a varied career whilst working for the NHS and has worked for the Trust for 19 years.
She became interested in Coaching after completing a Leadership in Action Programme and recognising that she enjoys helping people to attain their own goals. After completing the Communicating using Coaching Skills course Eleanor is now studying to achieve the ILM level 5 Coaching qualification.
Eleanor’s personal values are: Balance, Empathy & Honesty
Jacqui has written and presented training courses in her professional role and as part of her personal hobby as a yoga teacher. She has experience of working with people at all professional levels and with a range of personal abilities. She promotes a positive attitude towards life. Jacqui enjoys helping others to develop personal and professional skills and goals.
Jacqui has had a varied career including healthcare and yoga teaching and has worked in the Trust for 10 years.
In 2016 Jacqui has studied Emotional Intelligence, leadership qualities, team building and quality improvement. She is now studying for the ILM level 5 Coaching qualification.
Jacqui’s personal values are: Integrity, Positivity and Excellence.
Jan has over 30 years’ experience in the NHS. She has a special interest in staff support and development, believing that happy, well-motivated staff deliver the highest quality care to patients. She is committed to helping individuals realize their potential in an increasingly challenging sector.
Jan has completed the Coaching for Excellence program and National Institute for Leadership Transformational Conversations course and is currently undertaking the ILM level 5 coaching qualification.
Jan’s personal values are fairness, compassion and excellence.
John is an ILM Level 5 student but who has been involved in informal coaching, mentoring and supervision in his role as an Enhanced Trust Appraiser; and also from his experience as an officer in the British Army. His passion is in empowering in people to look inward and rediscover the latent potential waiting to be tapped, to enable them to take the next step on their journey to the next level of personal discovery and emancipation.
No team can ever succeed without a coach and an individual who is ‘uncoached’ is still performing and achieving below par of what he or she is capable of. The coach utilises bespoke methods to help people attain well defined goals and realise their hitherto undiscovered potential. This can be accomplished by using structured discussion and tools to help them deconstruct their way of thinking with a view to identifying and committing them to specific actions plans.
John has worked at the hospital since 2010, and is passionate about education. His values are: Loyalty, Sacrifice and Endurance.
Michaela has over 20 years’ NHS experience working in both acute and primary care settings. She has also held roles in NHS England, NHS Improving Quality, NHS Institute for Improvement & Innovation, NHS Direct, and Department of Health. She has also gained experience in the private sector.
Michaela has a passion for improvement and believes people have the power to create change and improvement. She is committed to doing the best job possible and supporting others to do the same.
Michaela is a P2P team member and a Schwartz facilitator. She is studying for the ILM level 5 in Coaching.
Michaela’s personal values are: compassion, creativity and positivity.
Monica has been working at Milton Keynes Hospital for 3 years and is currently completing her ILM Level 5 coaching qualification.
Monica is a Quality Improvement enthusiast and her motto is ‘Quality Improvement begins with I’. She encourages continuous improvement in all aspects of one’s life. Completing the ILM coaching qualification will award her with the knowledge and skills required to facilitate the enhancement of performance and personal development within the Trust.
Monica is a positive, bubbly and approachable individual who has a passion for empowering peers and colleagues with the right tools required to effectively do their job to the best of their ability.
Monica’s personal values are: Quality, Honesty, Empowerment and Individuality
Becky has 12 years experience working in the NHS, and has been a qualified mentor for 11 years.
She is committed to staff development and support, was part of the LIASE pilot project for student nurses where they used coaching instead of mentoring and is now studying for the ILM level 5 in coaching.
Becky’s personal values are: compassion, excellence and creativity
Tracy has worked at Milton Keynes Hospital since 2005, and strives for improvement and support for staff. Tracy believes if staff are nurtured and cared for like patients, there will be a happier workforce and less sickness due to stress.
Tracy is a health and wellbeing champion, a P2P champion, a mental health first aider and is now studying to complete the ILM level 5 coaching course, hoping that she will gain the skills to help staff find their way and develop their careers.
Tracy’s personal values are: loyalty, compassion, trustworthiness and most of all care for others.
Lucretia De Veer
Lucretia has worked in local government and the NHS for over 18 years and has worked in MKUH for over 8 years.
Lucretia is passionate about training and facilitating learning and development. She says: ‘When I am training and I recognise that someone gets it, it enthuses me’.
Lucretia completed the Trust’s Communicating using Coaching Skills course and is looking forward to further developing her coaching skills.
Lucretia’s personal values are loyalty, integrity and fairness.