Coaching can benefit people at all points of their career and Milton Keynes University Hospital is committed to supporting coaching in the Trust.     Coaching is about 'developing a person's skills and knowledge so that their job performance improves, leading to the achievement of organisational, personal and team objectives. It targets high performance and improvement at work, and focuses on specific skills and goals.


Why would I want Coaching?

Here are just some of the reasons why you might request Coaching:

  • I don’t think I’m being the best that I can be and I want to think about how to improve.
  • There are areas in which I need more confidence.
  • My work/life balance doesn’t feel in control.
  • I need to make a big decision and I want help to identify the right choice for me.
  • I have a number of options and I want to know I have identified all of them and chosen the right path.
  • I want to improve my Leadership skills.
  • I can’t keep all the plates spinning.
  • I’m not sure that what I’m doing meets my values or aspirations.
  • I want to achieve my goals.
  • My manager has suggested to me that it will be of benefit.
  • I want to improve my job satisfaction and happiness.
  • There are a lot of changes at work and I need help dealing with these.
  • I feel like I’m working hard but not being very productive.

Choosing your Coach

Our Coaches come from a range of professions across the Trust, some are clinical, some work in professional essential services. Many people find that working with a Coach from a different background provides them with different insights, while some people prefer a coach who has faced the same challenges.

Coaching is not a replacement for clinical supervision, Coaching focuses on your personal, professional and career development. You will be able to choose your Coach from the Coaching Biographies below.

You will be asked to choose three that you would like to work with – this better enables us to find someone who is available to take you.

You will have an initial meeting with your Coach, in which you will both be able to assess whether the match is right. If not then we will help you find someone more suitable.


You and your Coach will both sign a Coaching Contract which explains what you and your Coach are committing to. It also explains the Confidentiality involved in Coaching.

The content of your Coaching Sessions will be completely confidential between you and your Coach and your Coaching Sessions will be held in a private place. If you want to keep your Coaching Objectives confidential between you and your Coach then the Trust will fully support this.

Applying for Coaching

Coaching is open to all Trust staff, although you may have to wait for a Coach to become available as all of our Coaches are working within the Trust in other roles.

You must have the consent of your manager to take time away from work to attend Coaching Sessions, typically this will be between 4 and 6 one hour sessions spread over a few weeks at times to suit both you, and your coach.

You will be responsible for making any changes and carrying out any actions that you have agreed to do with your Coach. Coaching is not successful unless you make considerable effort.

To apply for coaching please contact Shirley Moon in Learning & Development (ext. 86121)  or open the link below for our leaflet and application form.

For further information please click here

Coaches Available

Shirley Moon - Management and Executive Coach


Shirley is a Management and Executive Coach, facilitator, a trainer in leadership and emotional intelligence, an experienced practitioner/trainer of DiSC behaviour profiles and originator of Core Clinical Division’s Management Awareness Programme training course. She is dedicated to enabling individuals and teams achieve their goals and realise their potential.

Prior to working in the Trust Shirley had a varied career in a range of industries and roles around the UK, including training. Shirley joined the Trust in June 2007, working in Clinical Governance before moving into Core Clinical Division as a Business Support Manager. Shirley is currently the Apprenticeship Manager within the Learning & Development department.

Shirley has a degree in Philosophy, and a Postgraduate Diploma in Information Management. She qualified as a Management Coach in 2016, achieving a Level 5 Institute of Leadership and Management (ILM) qualification and is now studying for the Level 7 in Executive Coaching.

Shirley’s personal values are: Honour, Creativity and Excellence.

Angela Sheldrick - Management Coach


Angela has over 30 years’ experience as a nurse and understands and appreciates the pressures, demands and challenges of working in the NHS. She has extensive experience in mentoring and counselling and these skills have helped her to support and develop students and peers to enable them to be as good as they can be. Angela feels the next logical step for her would be coaching as this is more about working in partnership with individuals. She is keen to help guide and facilitate the changes people would like to make in their working life.

Angela has worked in a variety of nursing roles both in the acute and the community setting. Her present role involves working on a service improvement initiative within cancer services. Prior to this she worked as an Advanced Nurse Practitioner in Breast. Angela’s mentorship and counselling experience within this role in particular helped her lay down the foundations for creating an atmosphere of trust and non-judgemental support for individuals. During this time she was able to help her peers identify what is holding them back and finding the answers that work best for them. She is used to working in 1:1 settings and feels that the key to a good coach is the ability to listen.

Angela feels that the coaching experience should be an enjoyable and fulfilling experience that raises self-awareness, focusing on identifying goals, needs and strengths. As well as exploring ways to enhance areas for development and promote emotional health and well- being. She is a member of the coaching collaborative team and intends to study for the Level 5 Institute for Leadership and Management (ILM) qualification in the near future.

Jan Playel - Management Coach


Jan is a registered nurse with over 30 years’ experience predominantly in critical care.

She works as Matron within the Surgery Division of the Trust; her current portfolio covers theatres, pre-assessment and the pain service.

She has a special interest in staff support and development, believing that happy, well-motivated staff deliver the highest quality care to patients. She is committed to helping individuals realize their potential in an increasingly challenging sector.

Jan has completed the Coaching for Excellence program and National Institute for Leadership Transformational Conversations course and is currently undertaking the ILM Level 5 Coaching Qualification. She uses coaching as part of her approach to management of staff at all levels across her portfolio.

Jan’s personal values are fairness, compassion and excellence.

Rebecca Long - Management Coach


Becky has been a qualified nurse for 12 years, currently with 9 years on ward 8. She began on ward 8 as a band 5 nurse with 3 years’ experience and over the last 3 years has progressed to senior sister role. She has been a qualified mentor for 11 years.

Her current role is Senior Sister on gastro & hepatology ward.

She is committed to staff development and support, was part of the LIASE pilot project for student nurses where they used coaching instead of mentoring and has now started her ILM level 5 in coaching.

Becky’s personal values are: compassion, excellence and creativity

Afusat Abdulkadir-Ayo -  Management Coach


Afusat is a HR practitioner, facilitator, trainer, a level A&B Occupational test administrator, and a NEO-PI and DISC/PPA administrator and analyst. Afusat is dedicated to enabling individuals and teams achieve their goals and realize their potential. In addition to generalist coaching, Afusat is particularly interested in working with individuals who are starting out in a new career, returning to work or are new to the world of work. Afusat hopes to help you learn how to achieve more.


Afusat has worked in the NHS for over 22 years, and has spent over 17 years as a HR practitioner.  Afusat joined the Trust in 2012 as HR Business Partner and currently provides HR business partner support the Surgery Division.


Afusat has a MSC in Human Resource Management and had her initial exposure to coach training in 2011. She is working towards achieving a Level 5 Institute of Leadership and Management (ILM) qualification.


Afusat believes that coaching will help individuals to increase awareness of those factors that determine performance, and also increase sense of self responsibility and ownership of performance.


Afusat’s personal values are: Drive & Integrity.


Angie Legate - Management Coach


Angie is a Registered Nurse and one of the new Management Coaching team enabled by the hospital to support individuals and teams to achieve their goals and fulfill their potential.

After working for the Coca Cola Export Corporation, she joined the hospital in its infancy and has created opportunities out of emerging roles in nursing to further her hugely varied professional and personal development.

After a number of diverse positions she has found her niche in infection prevention and control and has held the Assistant Director post for the last few years. She provides visible and clinical leadership in support of staff, patient and public safety.

Angie’s personal values are: Honesty, Integrity and Resilience.

Jacqueline Stretton - Management Coach


Jacqui has written and presented training courses in her professional role as the Trust Compliance and Audit Manager and her personal hobby as a yoga teacher.   She has experience of working with people at all professional levels and with a range of personal abilities. She promotes a positive attitude towards life.  Jacqui enjoys helping others to develop personal and professional skills and goals. 


Jacqui has had a varied career including statutory compliance and accreditation, healthcare and yoga teaching and has worked in the Clinical Governance Department at MKUH for 10 years.  


In 2016 Jacqui graduated from the Mary Seacole NHS Leadership course where she studied Emotional Intelligence, leadership qualities, team building and quality improvement methodologies.  She is now studying Management Coaching, for the Institute of Leadership and Management (ILM) Level 5 qualification.


Jacqui’s personal values are: Integrity, Positivity and Excellence.


Lucretia De Veer - Management Coach

Lucretia Deveer Photo.jpg


Lucretia has worked as Human Resources practitioner for 18 years both in specialist role in recruitment, policy development and then HR generalist roles.  Lucretia also worked in various management roles in government and local government for 10 years prior to joining the NHS. She currently works in the Trust as Medical and Dental Education Manager.


Lucretia is passionate about training and facilitating learning and organisational development. She says: ‘When I am training and I recognise that someone gets it, it enthuses me’.


Lucretia has a degree in History and Sociology, Diploma in Management, is CIPD qualified and has an MA in Leadership and Management.  Lucretia also completed the Trust’s Communicating using Coaching Skills course and is looking forward to further developing her coaching skills.


Lucretia’s personal values are loyalty, integrity and fairness.