This page is still under construction but will be used to give new starters to the hospital answers to some of the common questions we get asked.
You should have already received information on how to apply for your car parking permit in your new stater memo (e-mail from HR General Recruitment or HR Medical Staffing. Instructions on how to apply is also on your invite to Induction e-mail from the Mandatory Training Team. More information about car parking can be found in the frequently asked questions information link on the
E-Care Training - Electronic Patient Record System
If you require training on eCare this will be booked by your line manager before you start at MKUH, the details of how to book are included in the new starter memo sent to yourself and your manager. The eCare Training Team can be contacted by e-mailing [email protected]
It is really important that you become familiar with the system, and resources available to help you deliver efficient patient care.
We sugguest that you:
- Identify the superusers in your area
- Become familiar with the workflows
- Watch the videos on the eCare digital site
- Access the Quick Reference Guides on PowerChart or ED FirstNet and ECare digital site http://digital.mkuh.nhs.uk/
- Download the eCare Guide app https://ecare-guide.azurewebsites.net/
- Follow best practice
If you have a problem with your smartcard, or any issues with eCare please contact the IT Service Desk and provide them with as much detail as possible - real examples help. The IT Service Desk (details below) can't resolve everything at first contact, however they will log a ticket and escalate it to the most appropriate team.
ID badges are issued on the first day of Corporate Trust Induction and you will be given a form to complete when you arrive.
IT Account & E-mail
Please contact the IT Service Desk on the number below to obtain your login details and e-mail account. If your account hasnt been set up they will be able to give you further details on how to get this arranged.
Map of the Hospital Site
If you havent already ordered your uniform from the linin room, please call them for an appointment on 01908 996068 between 10:00 - 16:00. You will need to print and complete the Uniform Order/Replacement Form in the attachment section below.
Useful Phone Numbers
HR General Recruitment 01908 996278
HR Medical Staffing 01908 996288
Temporary Staffing Bank Office 01908 996181
Temporary Staffing Locum Team 01908 996270
IT Service Desk 01908 997000